Information technology Infrastructure Library or ITIL is an array of those practices that align the IT services with the necessities of any organization. ITIL gives a manager the vision to accomplish the business mission. It helps to chalk out a strategy for planning, organizing, implementing and controlling the project. ITIL explains how the planning and execution have conformity between them.

Realistic nature of ITIL makes it become a norm in the industry. SSDN Education is a premier ITIL training institute in Gurgaon which aims to give you international level quality training for this purpose. With our training, you will be able to divide the cost, multiply the productivity and add to customer satisfaction at your work place.

There is a growing demand for ITIL professionals and SSDN Education ensures to make you the part of such demand. ITIL certification by SSDN Education well equips the students with basic and fundamental elements, detailed concepts, general awareness, and industrial terminology used in the basic ITIL service lifecycle and its stages. ITIL corporate training by SSDN Education is enough to boost your confidence and face the high profile relevant job interviews. Over all the ITIL training will definitely help you climb the career ladder easily.


Organizations world widely use the ITIL framework endeavoring to improve their capabilities in service management. The process of converting the available resources into customer specific valuable services is what service management is all about. The organization’s capabilities are the clear indications of their capacity, confidence, and competency for action. This calls for an ITIL certified professional who can explore the lucrative opportunities in every situation for the organization.

What do you learn with us?

SSDN Education explains the following concepts of ITIL to the students:-

  • Key principles of IT Service Management.
  • Benefits of ITIL implementation in an organization.
  • Processes within Service Management.
  • Mapping a Service Lifecycle.
  • Activities and roles involved within a Service Lifecycle.
  • Obstacles affecting the effectiveness of a Service Lifecycle.
  • Top practices adopted by IT Service Management Industry.
  • Planning projects according to Service Lifecycle.
  • Effective communication by using ITIL terminology. The significance of integrating IT and business.

With our ITIL certification, you are ready to catch attention and opportunities in the most desirable positions.

how can we help you?

Contact us at the SSDN Education office nearest to you or submit an inquiry online.

It is good learning experiencing with Anoop Sir, His way of teaching is great, his teaching approach is made and understands thing practical.
So that it’s easy to understand for me as a student.

Manoj Bansiwal

Education is the passport to the future, for tomorrow belongs to those who prepare for it today.